i-CUSE

Account : Hengki Firman

Detail

  1. Trouble Ticketing
  2. Detail
Edit Cancel
Code
: GGM25-000683
Description of trouble
: Panggilan SLI 01016 & 01017 Tidak Bisa Dari Prefix 0770
Services
: Telepon
Services Status
: NONE
Assign to
: HENGKI FIRMAN
Capture trouble
: Download
Incident Report
: Download
Trouble Category
: teleponi
Created
: 2025-06-27 14:00:35 by eling@bbt.co.id
Closed
: 2025-06-27 14:04:17 by eling@bbt.co.id
Duration
(created to closed)
: 0 hours
Actual Problem Time
: 2025-06-26T17:37 - 2025-06-27T12:46
Duration
(actual problem time)
: 19.15 hours
Status
:
Closed
# Code Description Action Capture Capture Keterangan Ctd Crt
1 GGM25-000683 Created 2025-06-27 14:00:35 eling@bbt.co.id
2 GGM25-000683 Close 2025-06-27 14:04:17 eling@bbt.co.id
Reason Routing Call 01016 & 01017 Tidak Optimal
Solution Detail Optimalisasi Routing Call 01016 & 01017 Oleh Upstream
Improvement
Short Term
-

Long Term
Monitoring Secara Berkala

FORM CREATE

# KODE CID Pelanggan