i-CUSE

Account : Hengki Firman

Detail

  1. Trouble Ticketing
  2. Detail
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Code
: GGM25-000774
Description of trouble
: Link OLT Oriana via Sandona DOWN
Services
: Bundling O3InternetTeleponIPTV
Services Status
: DOWN
Assign to
: NANDA AFRIANDA
Capture trouble
: Download
Incident Report
: Download
Trouble Category
: olt
Created
: 2025-08-15 10:47:11 by andre@bbt.co.id
Closed
: 2025-08-15 12:10:32 by andre@bbt.co.id
Duration
(created to closed)
: 1 hours
Actual Problem Time
: 2025-08-15T05:04 - 2025-08-15T11:15
Duration
(actual problem time)
: 6.18 hours
Status
:
Closed
# Code Description Action Capture Capture Keterangan Ctd Crt
1 GGM25-000774 Created 2025-08-15 10:47:11 andre@bbt.co.id
2 GGM25-000774 Close 2025-08-15 12:10:32 andre@bbt.co.id
Reason -
Solution Detail UP dengan sendirinya
Improvement
Short Term
-

Long Term
-

FORM CREATE

# KODE CID Pelanggan