i-CUSE

Account : Hengki Firman

Detail

  1. Trouble Ticketing
  2. Detail
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Code
: GGM26-000257
Description of trouble
: OLT Oriana C2 P7 Cluster Rosewoord 3 pelanggan down bersamaan
Services
: Bundling O3InternetTeleponIPTV
Services Status
: DOWN
Assign to
:
Capture trouble
: Download
Incident Report
: Download
Trouble Category
: ftth
Created
: 2026-05-18 19:29:05 by febrian.handoko@bbt.co.id
Closed
: 2026-05-18 19:37:42 by febrian.handoko@bbt.co.id
Duration
(created to closed)
: 0 hours
Actual Problem Time
: 2026-05-18T09:58 - 2026-05-18T19:20
Duration
(actual problem time)
: 9.37 hours
Status
:
Closed
# Code Description Action Capture Capture Keterangan Ctd Crt
1 GGM26-000257 Created 2026-05-18 19:29:05 febrian.handoko@bbt.co.id
2 GGM26-000257 Close 2026-05-18 19:37:42 febrian.handoko@bbt.co.id
Reason kabel pigtail input kejepit di odp
Solution Detail Tim Teknis Visit Kelokasi Untuk Penyambungan Kabel FO
Improvement
Short Term
-

Long Term
-

FORM CREATE

# KODE CID Pelanggan