i-CUSE

Account : Hengki Firman

Detail

  1. Trouble Ticketing
  2. Detail
Kode GGL25-005473
Pelanggan BNP-000525 # Suroto
Layanan Two Play (Telepon+Internet up to 30 Mbps) 1 paket - PSB24-000317
Kategori NC Teknis
Keluhan internet Loss
Dampak terhadap Layanan Internet down
Capture Keluhan Download
Sumber Whatsapp
Prioriti urgent
Estimasi Selesai 24 jam
Aktual problem 2025-07-01T00:38 s/d 2025-07-01T16:40
Catatan - 0
Pelapor
  • Nama Suroto
  • No. Telepon +62 813-6517-4008
  • Email
Status
Closed
Workorder Download
SPK
Created 2025-07-01 00:39:32 oleh eling@bbt.co.id
# Code Description Ctd Crt
1 GGL25-005473 Create 2025-07-01 00:39:32 eling@bbt.co.id
2 GGL25-005473 Close 2025-07-01 16:40:14 andre@bbt.co.id
Reason Kabel FO putus di ODP
Trouble source #TKG_BPR
BBT - Perangkat
Solution Category #KAT21-000016
Lain-lain-Splicing kabel
Solution Detail tim teknis visit kelokasi untuk penarikan dan penyambungan ulang kabel fo

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