i-CUSE

Account : Hengki Firman

Detail

  1. Trouble Ticketing
  2. Detail
Kode GGL25-005504
Pelanggan BNP-001643 # Kartika
Layanan Two Play (Telepon+Internet up to 30 Mbps) 1 paket - PSB25-000269
Kategori NC Teknis
Keluhan Internet tidak ada
Dampak terhadap Layanan Internet down
Capture Keluhan Download
Sumber Whatsapp
Prioriti urgent
Estimasi Selesai 24 jam
Aktual problem 2025-07-01T23:52 s/d 2025-07-02T21:19
Catatan - 0
Pelapor
  • Nama Kartika
  • No. Telepon +62 877-4873-7574
  • Email
Status
Closed
Workorder Download
SPK
Created 2025-07-01 23:55:29 oleh eling@bbt.co.id
# Code Description Ctd Crt
1 GGL25-005504 Create 2025-07-01 23:55:29 eling@bbt.co.id
2 GGL25-005504 Close 2025-07-02 21:19:36 eling@bbt.co.id
Reason Kabel Fiber Optic Putus
Trouble source #TKG_BPR
BBT - Perangkat
Solution Category #KAT21-000016
Lain-lain-Splicing kabel
Solution Detail Tim Teknis Visit Kelokasi Untuk perbaikan perkabelan

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