Account : Hengki Firman

Kode GGL25-006566
Pelanggan BCO-000364 # PT Makmur Elok Graha
Layanan Triple Play (Telepon+Internet up to 100 Mbps+IPTV) 1 paket - PSB25-000642
Kategori Inkuiri Teknis
Keluhan Siaran TV pecah-pecah di TV pelanggan. Pelanggan request cek ke lokasi
Dampak terhadap Layanan Tidak ada
Capture Keluhan Download
Sumber Whatsapp
Prioriti urgent
Estimasi Selesai 1 jam
Aktual problem 2025-08-06T11:16 s/d 2025-08-08T13:50
Catatan - 0
Pelapor
  • Nama Susanto
  • No. Telepon +62 811-652-936
  • Email
Status
Closed
Workorder Download
SPK
Koordinat -, -
Created 2025-08-06 11:21:38 oleh andre@bbt.co.id
# Code Description Ctd Crt
1 GGL25-006566 Create 2025-08-06 11:21:38 andre@bbt.co.id
2 GGL25-006566 Close 2025-08-08 13:54:04 eling@bbt.co.id
Reason Channel TV box macet macet
Trouble source #TKG_BPR
BBT - Perangkat
Solution Category #KAT21-000009
Perubahan setingan-Config ulang/reset
Solution Detail Tim teknis visit ke lokasi untuk Intall Ulang APK

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# Kode Gangguan Kode Barang Nama Barang Lokasi Asal Jenis