i-CUSE

Account : Hengki Firman

Detail

  1. Trouble Ticketing
  2. Detail
Kode GGL25-008202
Pelanggan BNP-001227 # Mustika Nengsih
Layanan bundling -
Kategori
Keluhan
Dampak terhadap Layanan Internet down
Capture Keluhan
Sumber Telfon
Prioriti urgent
Estimasi Selesai 0 jam
Aktual problem 2025-10-04T23:01:04 s/d 2025-10-05T21:10
Catatan
Pelapor
  • Nama
  • No. Telepon
  • Email
Status
Closed
Workorder Download
SPK
Koordinat -, -
Created 2025-10-04 23:01:04 oleh BNP-001227
# Code Description Ctd Crt
1 GGL25-008202 Create 2025-10-04 23:01:04 BNP-001227
2 GGL25-008202 Close 2025-10-05 18:45:05 febrian.handoko@bbt.co.id
Reason Kabel fiber optic putus
Trouble source #TKG_BPR
BBT - Perangkat
Solution Category #KAT21-000009
Perubahan setingan-Config ulang/reset
Solution Detail Impact Gamas GGM25-000918

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