Account : Hengki Firman

Kode GGL25-010069
Pelanggan BNC-005194 # Wisnhu Harry Wijaya
Layanan Two Play (Telepon+Internet up to 20 Mbps) 1 paket - PSB21-001793
Kategori NC Teknis
Keluhan Internet loss merah
Dampak terhadap Layanan Internet down
Capture Keluhan Download
Sumber Whatsapp
Prioriti urgent
Estimasi Selesai 1 jam
Aktual problem 2025-12-06T08:31 s/d 2025-12-08T14:00
Catatan - 0
Pelapor
  • Nama Wisnhu
  • No. Telepon +62 813-6407-9899
  • Email
Status
Closed
Workorder Download
SPK
Koordinat 1.101465, 104.089273
Created 2025-12-06 08:32:04 oleh lisveronica@bbt.co.id
# Code Description Ctd Crt
1 GGL25-010069 Create 2025-12-06 08:32:04 lisveronica@bbt.co.id
2 GGL25-010069 Close 2025-12-08 14:00:30 andre@bbt.co.id
Reason Kabel FO digigit tikus di dekat rumah
Trouble source #TKG_BPR
BBT - Perangkat
Solution Category #KAT21-000006
Penarikan Kabel-FO
Solution Detail Penggantian kabel FO 50 meter dan splicing kabel FO dua sisi

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# Kode Gangguan Kode Barang Nama Barang Lokasi Asal Jenis