i-CUSE

Account : Hengki Firman

Detail

  1. Trouble Ticketing
  2. Detail
Kode GGL25-010200
Pelanggan BND-002578 # Selamet Abdullah
Layanan Two Play (Telepon+Internet up to 12 Mbps) 1 paket - PSB23-000768
Kategori NC Teknis
Keluhan Internet Down
Dampak terhadap Layanan Internet down
Capture Keluhan Download
Sumber Whatsapp
Prioriti urgent
Estimasi Selesai 1 jam
Aktual problem 2025-12-10T23:35 s/d 2025-12-15T15:20
Catatan - 0
Pelapor
  • Nama ~Qyamyers
  • No. Telepon +62 821-7646-5024
  • Email
Status
Closed
Workorder Download
SPK
Koordinat 1.042328541218088, 103.99234335581995
Created 2025-12-10 23:37:17 oleh eling@bbt.co.id
# Code Description Ctd Crt
1 GGL25-010200 Create 2025-12-10 23:37:17 eling@bbt.co.id
2 GGL25-010200 Close 2025-12-15 15:23:50 febrian.handoko@bbt.co.id
Reason kabel fiber optic putus diatas genteng
Trouble source #TKG_BPR
BBT - Perangkat
Solution Category #KAT21-000016
Lain-lain-Splicing kabel
Solution Detail Tim Teknis Visit Kelokasi Untuk Penyambungan Kabel FO

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