i-CUSE

Code

: GGM25-000765

Description of trouble

: OLT MKK 2 C2 P2 Rexvin Residence DOWN

Services

: Bundling O3InternetTeleponIPTV

Services Status

: DOWN

Assign to

: NANDA AFRIANDA

Capture trouble

: Download

Incident Report

: Download

Trouble Category

: ftth

Created

: 2025-08-12 00:43:34 by andre@bbt.co.id

Closed

: 2025-08-12 09:29:06 by fauzi@bbt.co.id

Duration
(created to closed)

: 8 hours

Actual Problem Time

: 2025-08-11T21:16 - 2025-08-12T07:42

Duration
(actual problem time)

: 10.43 hours

Status

Closed

#	Code	Description	Action	Capture	Capture Keterangan	Ctd	Crt
1	GGM25-000765	Created				2025-08-12 00:43:34	andre@bbt.co.id
2	GGM25-000765	Close				2025-08-12 09:29:06	fauzi@bbt.co.id

Reason	PON Rexvin Residence DOWN
Solution Detail	Tim Belum Melakukan Pengecekan Tapi Pon Sudah Kembali UP
Improvement	Short Term monitoring lebih lanjut Long Term -

Kategori

Pelanggan

#	KODE	CID	Pelanggan