i-CUSE

Account : Hengki Firman

Detail

  1. Trouble Ticketing
  2. Detail
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Code
: GGM26-000183
Description of trouble
: OLT MKK3 C1 P3 pulo mas DOWN
Services
: Bundling O3InternetTeleponIPTV
Services Status
: DOWN
Assign to
:
Capture trouble
: Download
Incident Report
: Download
Trouble Category
: ftth
Created
: 2026-03-26 08:40:53 by andre@bbt.co.id
Closed
: 2026-03-26 09:43:28 by andre@bbt.co.id
Duration
(created to closed)
: 1 hours
Actual Problem Time
: 2026-03-26T03:56 - 2026-03-26T09:00
Duration
(actual problem time)
: 5.07 hours
Status
:
Closed
# Code Description Action Capture Capture Keterangan Ctd Crt
1 GGM26-000183 Created 2026-03-26 08:40:53 andre@bbt.co.id
2 GGM26-000183 Close 2026-03-26 09:43:28 andre@bbt.co.id
Reason Kabel FO putus di koordinat 1.073130N, 104.026115E karena dibakar oknum
Solution Detail Jumper kabel 30 M, relokasi dan splicing kabel FO oleh tim teknis
Improvement
Short Term
0

Long Term
0

FORM CREATE

# KODE CID Pelanggan