i-CUSE

Account : Hengki Firman

Detail

  1. Trouble Ticketing
  2. Detail
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Code
: GGM26-000237
Description of trouble
: OLT Puri 1 C1 P7 Citra Mas
Services
: Bundling O3InternetTeleponIPTV
Services Status
: DOWN
Assign to
:
Capture trouble
: Download
Incident Report
: Download
Trouble Category
: ftth
Created
: 2026-05-06 11:55:36 by febrian.handoko@bbt.co.id
Closed
: 2026-05-06 23:11:11 by eling@bbt.co.id
Duration
(created to closed)
: 11 hours
Actual Problem Time
: 2026-05-06T11:09 - 2026-05-06T16:59
Duration
(actual problem time)
: 5.83 hours
Status
:
Closed
# Code Description Action Capture Capture Keterangan Ctd Crt
1 GGM26-000237 Created 2026-05-06 11:55:36 febrian.handoko@bbt.co.id
2 GGM26-000237 Close 2026-05-06 23:11:11 eling@bbt.co.id
Reason FO Cut 1.3km dari odc griya kda kearah buana duta bandara
Solution Detail Sambung ulang kabel FO
Improvement
Short Term
-

Long Term
-

FORM CREATE

# KODE CID Pelanggan