i-CUSE

Account : Hengki Firman

Detail

  1. Trouble Ticketing
  2. Detail
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Code
: GGM26-000242
Description of trouble
: OLT The Summer C1 P5 Livia Garden Beberapa pelanggan los
Services
: Bundling O3InternetTeleponIPTV
Services Status
: DOWN
Assign to
:
Capture trouble
: Download
Incident Report
: Download
Trouble Category
: ODP
Created
: 2026-05-07 20:03:02 by febrian.handoko@bbt.co.id
Closed
: 2026-05-07 23:37:55 by febrian.handoko@bbt.co.id
Duration
(created to closed)
: 3 hours
Actual Problem Time
: 2026-05-07T18:44 - 2026-05-07T21:49
Duration
(actual problem time)
: 3.08 hours
Status
:
Closed
# Code Description Action Capture Capture Keterangan Ctd Crt
1 GGM26-000242 Created 2026-05-07 20:03:02 febrian.handoko@bbt.co.id
2 GGM26-000242 Close 2026-05-07 23:37:55 febrian.handoko@bbt.co.id
Reason Redaman tinggi dari input ODP Livia Garden
Solution Detail Tim Teknis Visit Kelokasi Untuk Penyambungan Kabel FO
Improvement
Short Term
-

Long Term
-

FORM CREATE

# KODE CID Pelanggan