i-CUSE

Account : Hengki Firman

Detail

  1. Trouble Ticketing
  2. Detail
Kode GGL26-003556
Pelanggan BND-003383 # Hanisa
Layanan Two Play (Telepon+Internet up to 15 Mbps) 1 paket - PSB23-001767
Kategori NC Teknis
Keluhan Indikasi Los
Dampak terhadap Layanan Internet down
Capture Keluhan Download
Sumber Lain-lain
Prioriti urgent
Estimasi Selesai 1 jam
Aktual problem 2026-05-04T06:58 s/d 2026-05-07T18:20
Catatan Check by noc, Modem Los 0
Pelapor
  • Nama NOC
  • No. Telepon +62
  • Email
Status
Closed
Workorder Download
SPK
Koordinat 1.133358, 104.319146
Created 2026-05-16 13:58:03 oleh ranzil@bbt.co.id
# Code Description Ctd Crt
1 GGL26-003556 Create 2026-05-16 13:58:03 ranzil@bbt.co.id
2 GGL26-003556 Progress : 04/05/2026 / Kendala Cuaca 2026-05-16 14:00:24 ranzil@bbt.co.id
3 GGL26-003556 Progress : 05/05/26 | Kendala Cuaca | Kabel melewati tiang listrik 2026-05-16 14:01:23 ranzil@bbt.co.id
4 GGL26-003556 Progress : 06/06/26 Kendala Cuaca | Kabel melewati tiang listrik 2026-05-16 14:02:08 ranzil@bbt.co.id
5 GGL26-003556 Close 2026-05-16 14:03:54 ranzil@bbt.co.id
Reason Kabel FO Cut dari Tiang listrik
Trouble source #TKG_BPR
BBT - Perangkat
Solution Category #KAT21-000006
Penarikan Kabel-FO
Solution Detail Penarikan Kabel FO sebagian

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